Politiko pri repago

We accept refunds and exchanges for all unused items within 30 days of receiving your product. If there is a manufacturing defect or an error in processing, we will work with you in a timely manor to fix the problem

 

Sinairsoft Shop values its international customers and strives to provide them with the best possible shopping experience. Please note, however, that international customers are responsible for their own return shipping costs for returns unless otherwise specified. We want to make sure you are completely satisfied with your purchase, so if you have any concerns or questions about your order, please feel free to contact our support team at sinairsoft.net  

 

Items cannot be returned appearing worn, with makeup or deodorant stains, smelling of cigarette smoke or fragrances, with animal hair, damaged, tags not attached, or received beyond 30 days from the order date or that are Final Sale.

 

If you receive an incorrect item or if the merchandise was damaged or defective, please contact us at sinairsoft.net  for assistance

All sales are final on marked down merchandise. Sale items, promotional items, clearance items and international orders are not eligible for return or exchange.

 

Give us a call at +86 13570994036 or send us an email at 707250946@qq.com or contact us from sinairsoft.net   with your order number and we are happy to help.

 

Return information:

Name:gao yong

Phone:+86 13570994036

E mail:707250946@qq.com

Address:503, Jinyi Commercial Building, Dashi Street, Panyu District, Guangzhou City,Guangdong Province, China

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period 

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refund

Refunds for accepted returns will be processed within 5 business days of receipt. Please note that due to payment processor rules, it may take up to 10 business days after processing for the refund to appear on the account of your payment method.

If more than 15 business days have passed since we’ve approved your return, please contact us at sinairsoft.net.